About Us

Manuela Scotaccia, Italy

Gent. sig. Nguyen,
desidero ringraziarla per il bellissimo viaggio in Vietnam  che la sua Agenzia ci ha organizzato. Siamo stati molto contenti del vostro servizio e della vostra correttezza. Consiglieremo la Sua Agenzia ai nostri amici che lo richiederanno.

Mrs. Uma Mohan, India

Dear Phuong, Greetings !!! As per our first booking, my guest is returning today & they are very happy with your service, I on behalf of my client & on behalf of our organization would like to congratulate Ms.Phuong Freya who did her work outstandingly well. I would like to thank Ms.Phuong for being the best host for my guest. I would like to thank your organization too.

About Ha Long Tour & Service Company

Halong Tour & Service is a tour operator and full service travel agency specializing in customized journeys to suit the schedule, budget and interests of individual travelers as well as groups who want private tour in Vietnam, Laos and Cambodia. As a fully private company, Halong Tour & Service Co., Ltd operates under the inbound tour operator licence (01-434/2015/TCDL-GPLHQT), issued by the Vietnam National Administration of Tourism. Halong Tour & Service has is proud of having a team of highly effective and proactive staff and guides. We are welleducated, well-trained, high performing and high achieving. We are all local residents of Indochina who have profound knowledge on the countries and can help you design the trip of your dreams.
Ha Long Tour & Service Co.,Ltd was founded in 2002 as “Quang Ninh Youth Tourist Company – Hanoi Branch” by Mr. Thien. He has worked in the travel industry for over 15 years. It was renamed to “Halong Tour and Service Co.,Ltd” in 2007.
We started with offering domestic and outbound tours. Since 2005, Ha Long Tour and Service has launched weekly departure tours to northern Vietnam for tourists in Ho Chi Minh city and overseas Vietnamese. Eventually, we attracted the interest of many local travel agents.
In 2007, this is the key year for tour diversification and inbound department was established. Ha Long Tour And Service became a professional tour operator and travel company offering high quality, full-service travel arrangements to Vietnam, Laos and Cambodia at affordable prices. Our customers are tour operators and travel agencies from Asian countries, North America and Europe.
Since 2009, Ha long Tour and Service started offering corporate tours (MICE tours).We have gained initial success in organizing MICE tours for groups of both local and foreign customers, as the company has studied their needs before offering the tours. 
Today, Ha Long Tour & Service Co., Ltd  has grown and diversified to be a leader in inbound tourism and a Destination Management Company (D.M.C), offering a wide range of fantastic products for discerning travellers and groups. With our extensive experience, sound business principles, and a commitment to service excellence, we are confident we can offer you a successful long term partnership.

We want to build long-term relationships with our partners through luxurious and competitively-priced travel services. Our vision is to become  one of the leading tour operator and DMC in Vietnam, dedicated to providing high satisfaction through excellent travel services.

We aim to provide our customers with professional and prompt service by catering to all age groups especially to those who want to see the beauty of Vietnam. We aim to use all the best from Vietnam to promote our country to the world and to meet the needs of our customers.
We design and operate personalized tours in Indochina for independent travelers as well as groups from all over the world.
We establish strong relationships as a specialized inbound tour operator and D.M.C with many tour agents around the world. Many of our partners are extremely satisfied with our services. We always strive to go the extra mile in assisting our travel agents, tour operators, associates and clients.
We have a ten-year business unit in each of our destinations to cater for corporate travel and M.I.C.E. We are one of the region’s most experienced M.I.C.E event organizers, constantly developing innovative corporate solutions in our exciting destinations.
We are one of the most experienced agencies in Indochina, having our own highly-skilled adventure travel planners to tailor-make high quality adventures for individual and corporate customers.

1. Provide or propose land arrangement with best wholesale tariff
2. Always a reliable representative offices of travel partners in Vietnam
3. Absolute protection and respect for the brand of our travel’s partners
4. Develop a long-term relationship based on confidence and mutual benefit
5. Continuous update accurate quotations and contracts of tourism-related service providers
6. Respond to query or request for quotation for any program within 24hrs
7. Provide confirmation of land arrangement within 24hrs of booking received
8. Provide services for land arrangement as per confirmation (contracted)
9. Conduct tour program by proficient quality tour guide
10. Vehicle use for the services required is to be in good condition,clean and well maintained
Halong Tour & Service is proud to have a team of well-trained and dedicated staff and guides. We have a competant team of multilingual staff who speak English and French in our back office and a team of qualified tour guides who can speak English, Spanish, French, German, Italian, Dutch, Mandarin Chinese, Thai, etc. Our staff and guides are all local residents of Indochina, having profound knowledge about the area they live in and many years of work experience as guides and operators in Indochina.
We owned two restaurants in Hanoi. Our 200-seat restaurant with its secure and spacious parking lot will provide Vietnamese buffet for lunch and dinner.
We have transportation’s suppier providing a complete fleet of late model vehicles, four and seven-seater Toyota sedan cars, sixteen-seater Mercedes Sprinter minibuses, thirty-five-seater Hyundai Samco and forty-five-seater Hyundai Aero Space coaches. They are all clean and well-equipped with air-conditioning systems.
International Trading Name in English: HA LONG TOUR AND SERVICE CO., LTD
Company Name in Vietnamese: Công Ty TNHH Du Lịch và Dịch Vụ Hà Long
Company Licence: 0102149880 issued by The Hanoi Department of Planning and Investment
Inbound Tour Operator License: 01-434/2015/TCDL-GPLHQT issued by the Vietnam National Administration of Tourism
Beneficiary name: Ha Long Tour and Service Co., Ltd
Beneficiary Account number (USD): 37920969
Beneficiary address: 45 Hang Bun Street, Ba Dinh District, Hanoi , Vietnam
Bank name: Asia Commercial Joint-Stock Bank (ACB)
Bank address: 442 Nguyen Thi Minh Khai Street, District 3, Ho Chi Minh City, Viet Nam
Website: www.acb.com.vn
45 Hang Bun Street, Ba Dinh District, Hanoi
Tel: +844 3828 1628
Fax: +844 3927 2548
Hotline: +84 989095715
Email: sales@halongtour.com.vn